Policies

Service Delivery Policy

Last updated: November 2026

This policy explains how and when our courses and services are delivered after enrollment.

Recorded courses & e-books

Access details are sent to your registered email or WhatsApp within 24 hours of payment confirmation.

Live online courses

Class schedule and joining links are shared before the batch starts. Sessions run on a reliable video platform; a stable internet connection is the student’s responsibility.

Offline courses

Classroom location, timings and batch details are confirmed by our team before the first class.

1:1 mentorship

Sessions are scheduled at mutually agreed times within the program duration.

Delays

If you haven’t received access within 24 hours of payment confirmation, please contact us so we can resolve it immediately.

Contact Us

For any questions about this policy, email info@hayat82.com or message us on WhatsApp.

“Education doesn’t just change what you know. It changes who you become.”

— Mohammed Faiyaz Abdul Haq
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