سياسة الاسترداد

Last updated: November 2026

We want every student to be satisfied with their learning experience. This policy explains when a refund is possible.

Live and offline courses

• Full refund if you cancel at least 7 days before the batch start date.
• 50% refund if you cancel after the batch starts but before attending the 3rd session.
• No refund after the 3rd session; you may instead request a batch transfer or course freeze.

Recorded courses and e-books

Because digital content is delivered instantly, recorded courses and e-books are non-refundable once access has been provided, except in the case of a technical issue we are unable to resolve.

1:1 mentorship

Unused sessions may be refunded on a pro-rata basis if requested within the program duration, minus any discount received.

How to request

Email your name, course, payment reference and reason. Approved refunds are processed within 7–14 working days to the original payment method.

Contact Us

For any questions about this policy, email info@hayat82.com or message us on WhatsApp.